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Susan Shapiro
Feb 6, 20202 min read
The power of defining what you want
Managers Problem Solve Many managers state that their conversations at work are all about problem solving. Topics range from issues with...
Susan Shapiro
Mar 20, 20182 min read
Problem Talk is Quicksand
I am drawn to stories of survival; and the other day when I saw a video of how to survive falling through ice, it intrigued me to keep...
Susan Shapiro
Dec 19, 20172 min read
Ass/u/me
Call from a neighbor- I assumed the worst and it was good news. Learned about a client who thought her poor performing employee will...
Susan Shapiro
Dec 5, 20174 min read
10 reasons you don’t get along with your boss
First, the solution- Muster the courage to ask, plan your conversation and seek feedback! Lack of alignment– Maybe you are not listening...
Susan Shapiro
May 9, 20163 min read
Making Peace with Conflict: What Leaders Need to Know
I was definitely surprised by the feedback from my last blog. While I discussed coping with a boss who avoids conflict, I was bombarded...
Susan Shapiro
Apr 18, 20163 min read
How to Cope with a Boss Who Avoids Conflict
When tortoises feel threatened, they retreat into their thick shells to safely wait out the potential crisis. But what happens when...
Susan Shapiro
Apr 5, 20163 min read
Feeling Mentally Capsized? The Flip Side of Work/Life Balance
Spoiler Alert: this is NOT one of those work/life balance articles about being consumed by our work and allowing it to invade our...
Susan Shapiro
Oct 6, 20153 min read
The Dangers of Office Gossip: Pope Francis Weighs In
Pope Francis may not have specifically preached about the evils of office gossip during his recent U.S. visit, but he has often discussed...
Susan Shapiro
Apr 21, 20152 min read
Great Leadership and the Surprising Need for Distance
Our society just can’t seem to get enough of the latest high-tech gadgets. (Apple Watch, anyone?) On the other hand, the technology that...
Susan Shapiro
Mar 23, 20152 min read
How to Build Shared Interest With Your Team
© highwaystarz – Fotolia.com Recently a client of mine was facing a difficult situation: Over the past few years, his company had...
Susan Shapiro
Sep 19, 20142 min read
How One Value Added Reseller Took Accountability
This is an accountability success story of regular people just doing their jobs. They weren’t trained in Six Sigma, yet you’ll see...
Susan Shapiro
Sep 9, 20144 min read
Accountability is Everything
In the book The Oz Principle: Getting Results Through Individual and Organizational Accountability (Roger Connors, Tom Smith, and Craig...
Susan Shapiro
Aug 26, 20143 min read
10 Ways to Work Successfully with Generation Y Co-Workers
This is a guest post by Nikki Baulisch, a Generation Y employee. © Picture-Factory – Fotolia.com Refrain from talking to them...
Susan Shapiro
Aug 5, 20143 min read
A Better Approach to Annual Performance Evaluations
Summer is the time of year when many organizations conduct their annual performance evaluations. As a manager, you may procrastinate...
Susan Shapiro
Jul 29, 20141 min read
The Benefits of Getting Out of Our Comfort Zone
What a workout! Not only was it fun, the time flew buy and it was a great cardio, arm and leg workout. I felt fantastic after that hour....
Susan Shapiro
Jun 17, 20143 min read
Leadership Lessons From the Animal Kingdom
This post was inspired by a conversation with a client, who also happens to be a bird keeper with an aviary in his backyard. He is a...
Susan Shapiro
Apr 15, 20142 min read
Encouraging Diversity of Thought
Too often in the workplace we overlook the power of diversity of thought. Many times we shy away from those who have differing opinions...
Susan Shapiro
Apr 8, 20143 min read
Do You Have a Bottom Line Boss?
© yanlev – Fotolia.com If your boss prefers to keep things at a high level and just wants the bottom line, and you are more detailed in...
Susan Shapiro
Apr 1, 20143 min read
Are you a data dog?
We hear about data and metrics every day: Instructors measure class evaluations, checklists get followed, the runner tracks her personal...
Susan Shapiro
Jun 6, 20091 min read
Adapting to Your Boss’ Style
The following is an article that discusses how you can adapt to your boss' style so you don't drive yourself crazy. Download Dealing with...
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